... and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is ...
... on how to improve our services* Drive customer communication during critical events* Drive projects that improve support-related processes and our customers’ technical support experience Support Areas* Cloud computing* Database, Big ...
... more areas of the above services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In this role, engineers interact with customers that reach out to AWS ...
... world.- Partner with Amazon Web Services teams to help reproduce and resolve customer issues.- Leverage your extensive customer support experience to provide feedback to ...
... .· Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?First and foremost, this is a customer support role – in The Cloud.On ...
... markets.The SCD team roles supports our services that focus on distributed cloud infrastructure over which customers build their applications to server their end users. The supported services include technologies across Data and ...
... .- Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT ENGINEERING?First and foremost this is a customer support role – in The Cloud.On ...
... English (written and oral).Desirable Skills Experience:- Demonstrable experience of supporting service improvements.- Knowledge or experience of process improvement techniques such as Six Sigma or LEAN.- Experience of ServiceNow ITSM Toolset.- Customer ...
... network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. When a customer needs to innovate and requires ...
... and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services came to China in 2013 ...