... superior customer service Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering ... with customers Proficiency when reading, writing and speaking English A systematic approach to problem ...
... setup. Reports to : IT Support Manager Supervisory responsibilities: direct reports - ... End-users receive high-quality customer service and technical support. This helps to build positive ... and experience : Proficiency in English and Polish Self-managed person ...
... client(s), Supervise all service functions like service desk, technical support or supplier management, Identify and implement process improvements to enhance the service quality and efficiency, Act as a liaison between customers business units, IT teams ...
... -solving skills. Curiosity, and a customer-focused mindset. Experience in working in a technical support environment. A passion for helping clients. Fluent Polish. Fluent English - essential for working with international ...
... services supported. • Communicating with various Business & IT ... and oral English skill with the ability to work with global virtual team across multiple regions. • Flexibility to work in shifts and provide on-call support, especially during weekends and ...
... Technical Support Manager, you are responsible for resolving customer issues reported to us via ... Strong customer service, troubleshooting, and analytical skills Strong written and verbal German and English communication skills. Additional language skills ...
... be the most trusted support services partner. We keep our customers online businesses up and running. ... and network troubleshooting for customers. You will be supporting some of the worlds leading ... complex technical content in English Be able to work night ...
... . Create and deliver customer collateral, portals, documentation and knowledge transfer Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals ...
... of the Customer Service team (8 people). Setting goals with subordinates according to yearly HR processes and monitoring achievement. Agreeing on annual objectives (MBOs) containing specific goals and providing full support for target achievement ...
... performance of the Customer Service team (8 people).Setting goals with subordinates according to yearly HR processes and monitoring achievement.Agreeing on annual objectives (MBOs) containing specific goals and providing full support for target achievement ...