... and escalated changes Customer contact for processes and escalations Managing a team of database administration and development support Operational control and planning Availability Management IT Service Continuity Management Service Level Management ...
... , multi-functional team, supporting the organization from ideation to launch of innovative digital services and products Requirements: Basic requirements: Knowledge in usability and human factors techniques, UX research and customer validation process ...
... dedicated Project Manager who will support Key Account Managers (KAM) in delivering exceptional services to our key clients. This role is customer-facing with significant internal responsibilities. ...
... be an escalation contact for service incidents Address customer escalations, providing timely solutions and support Configure and set up new customer environments to meet specific requirements ...
... Service Commercial Department Location: Poznań Warsaw or Brazil Hybrid working Fully virtual recruitment experience To support and continuously improve the Procure- ... customer orientation and collaboration skills across ... English. What can you expect from ...
... Customer-oriented with excellent communication and ... enhance service delivery. Additionally, you will be instrumental in implementing new technologies, optimizing existing systems, and ensuring that our clients benefit from the highest quality support. Your ...
... (Certified ServiceNow Administrator or others), Service orientation with a focus on quality and customer satisfaction, Strong interpersonal and collaboration ... , Development and upskilling - our full support during onboarding process, mentoring from ...
... Candidates for the position of Customer Service Representative with German and English.Key responsibilities: To bring value to our Customers and to Company by supplying ...
... skills, fluent in German and English• Ability to work independently in a fast-moving environment• Proficiency in Microsoft Office and CRM software, such as Salesforce• Exceptional customer service skills• Strong listening and negotiation ...
... Required QualificationsPrevious, relevant experience in customer service, knowledge of the manufacturing environment will be a plus.SAP knowledge.Self-motivated, client-centric approach.Fluency in Italian and English.BenefitsAnnual bonus.Remote work policy ...