... around End of Support and or End of Life (hardware and Software) which cannot be upgraded or patched & requires replacement renewals. Assist customer with Network Capacity forecasting and performance Create and maintain Network Services related operational ...
... client(s), Supervise all service functions like service desk, technical support or supplier management, Identify and implement process improvements to enhance the service quality and efficiency, Act as a liaison between customers business units, IT teams ...
... & Requirements. Technical support for L3 certifications with payment systems (MasterCard, VISA etc.). Interaction with payment systems. Execution of L3 Certifications (MasterCard, VISA, AmEx, UPI) as professional service for customers. Investigation of ...
... (Certified ServiceNow Administrator or others), Service orientation with a focus on quality and customer satisfaction, Strong interpersonal and collaboration ... , Development and upskilling - our full support during onboarding process, mentoring from ...
... Customer-oriented with excellent communication and ... enhance service delivery. Additionally, you will be instrumental in implementing new technologies, optimizing existing systems, and ensuring that our clients benefit from the highest quality support. Your ...
... We deploy the most innovative Customer Experience solutions for our clients. As a SAP 2nd-Level Support Specialist, you will be responsible ... principles and the overall managed service process Very good command of English, both spoken and written. Knowledge ...
... of both written and spoken English, enabling effective communication in a ... recommendations based on findings to support sales and marketing strategies. Prepare recommendations. 3. Customer Intelligence. Manage a scoring program ( ...
... of both written and spoken English, enabling effective communication in a ... recommendations based on findings to support sales and marketing strategies. Prepare recommendations. 3. Customer Intelligence. Manage a scoring program ( ...
... client needs and suggesting appropriate services, Leading the customers through every step of the ... (at least B2 level) and English (C1-C2). Would be nice ... team online is what we support. Take part in online parties, ...
... ahead of customer needs, and innovating for continual improvement. Provide primary operational support and engineering for multiple large- ... and it’s services like IAM, VPC networking, Cloud ... VictoriaMetrics. Advanced English speaking ability (C1 or better). ...