... deploy the most innovative Customer Experience solutions for our clients. As a Service Delivery Manager, you will be ... and stakeholders - product owners, service solution designers, architects, business representatives etc., Leadership and Team Management ...
... specific responsibilities Work extensively with customers along with appropriate internal and external partner (e.g. account teams, partners) on the validation strategy deployment optimization of services and solutions Create, review and ...
... speak a EnglisH German French - 8 hours per day between ... Excellent communication and customer service skills to support Global customers. Experience with advanced Active Directory, ... non-technical users. Strong customer service orientation with a focus on ...
... most trusted support services partner. We keep our customers online businesses up and running. ... , platform, and customer issues. Our team delivers managed services for Akamais security products to protect our customers online presence. Partner with the ...
... others. Are you passionate about customer experience. Are you familiar with ... not unfamiliar to you Strong customer service, troubleshooting, and analytical skills Strong ... capability to “own” the problem (customer issue), troubleshoot and ability to ...
... to integrate our systems and services with theirs, and to ensure a seamless experience for our joint customers. Drive high engineering standards by ...
... a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people). Setting goals ...
... hold a Head of Customer Service position.Key responsibilities:Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people).Setting goals ...
... year Finance and or Shared Services experience in a global organizationVery good in spoken and written French (B2-C1) and English (B1- ... and collection, resolving vendor’s and customer’s queries, handling dunning letterssupporting the ...
... be an advantage (German or French is nice to have)you ... and statementsmaintain master data for customers and supplierstreat and check invoices and credit from suppliersprovide customer service to our customers and answer queries per email ...