... . We deploy the most innovative Customer Experience solutions for our clients. As a Service Delivery Manager, you will be ... process improvements to enhance the service quality and efficiency, Act as a liaison between customers business units, IT teams, and ...
... specific responsibilities Work extensively with customers along with appropriate internal and external partner (e.g. account teams, partners) on the validation strategy deployment optimization of services and solutions Create, review and ...
... most trusted support services partner. We keep our customers online businesses up and running. ... , platform, and customer issues. Our team delivers managed services for Akamais security products to protect our customers online presence. Partner with the ...
... others. Are you passionate about customer experience. Are you familiar with ... not unfamiliar to you Strong customer service, troubleshooting, and analytical skills Strong ... capability to “own” the problem (customer issue), troubleshoot and ability to ...
... to integrate our systems and services with theirs, and to ensure a seamless experience for our joint customers. Drive high engineering standards by ...
... ,000 applications, and empower our customers to make data-driven decisions ... as 24x7 support to its customers around the world. We have ... and propose solutions, achieving superior customer service Identify fixes to bugs and ...
... top-notch services. Our team focuses on managing core and global business applications, ensuring their continuous operation, handling customer relationships, and incidents with precision. ... HCL) Kubernetes Operators HashiCorp Vault Zero Trust Architecture ( ...
... Accountable for ensuring the products & services are supported by the right architectures and solutions meet the customer needs. Accountable for ensuring the ... to ensure operational issues (performance, operator intervention, alerting, design defect related ...
... a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people). Setting goals ...
... hold a Head of Customer Service position.Key responsibilities:Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people).Setting goals ...