... of a follow the sun support for all applications and provides ... standard operating procedures for extended support teams as well as end-user facing self-service support documents Intake of customer requests, consulting and developing of ...
... environment. Our role is to support the current business processes of ... designing IT solutions for our customers. We deliver the projects in ... focus mainly on big, international customers. responsibilities : support of xECM for SAP SuccessFactors; ...
... contact and convey resolutions to customer issues Walk customers through problem solving process, and track, route and redirect problems to correct resources Escalate unresolved queries to the next level of support, according to the IT incident ...
... satisfactory logistics services to our customers. Job Responsibilities: 1. Track the ... be given priority; 3. Excellent customer orientation and customer service awareness, able to proactively ...
... environment. Our role is to support the current business processes of ... designing IT solutions for our customers.We deliver the projects in ... focus mainly on big, international customers. responsibilities :support of xECM for SAP SuccessFactors; ...
... based on six core values supporting our promise to improve the ... closely with Team Leads and supporting current activities to emphasize and reinforce growth, development and advancement by ensuring customer-oriented, value-adding solutions Our ...
... technical consultant and architect for customers through project work Communicating, designing, and guiding the implementations for our customer cloud solutions, as well as ... offerings in a manner that customers understand the value within them ...
... Continuous Service Improvements for the Customer Service Incident and Problem Management Root Cause Analysis Creating Updating Documentation Interacting with Dev Team 3rd Level Support Team to resolve issues Requirements: ...
... Nordic market, and many customers outside the Nordics. We’re now ... to solve our customer’s problems and bring value to ... get out of customer interviews. Your main goal will ... competing products Conduct customer interviews and gather business requirements ...
... discussions as part of new customer projects (discussions prior to award, technological support) to support award decisions;Continuous monitoring of ... prior to series production, technological support and process development up to ...