... of the team. a) Excellent customer experience and solution support to BY Customers with innovative proactive approach and customer value creation - Delivers excellent customer experience by - driving resolution of customer issues of high complexity and ...
... and new ways to delight customers. QUALIFICATIONS: 3+ years of customer support, technical support, system administration or related customer facing role. Proven experience in a Customer support role for large enterprise customers (for example fortune 500 ...
... with SQL or MongoDB, excellent customer-facing skills SQL MongoDB Apply Support Engineer Any location AI-powered customer service software Experience in technical support, strong problem-solving skills, ability ...
... -depth investigations and solve technical support issues with external customers (via email, GitHub, screenshare, live ...
... contact for Teradata operational services (Customer Support, Cloud, Engineering) and third-party ... 7x24 on-call rota to support our Teradata customers. This will involve liaising with our global support teams, our customers, and senior management on high- ...
... : Experience from working in technical Customer support. Experience from customer facing role. 3-5 years ...
... in collaboration with Engineering and Customer Success teams Ensures that the Customer Support department needs are correctly prioritised ... practices in the context of support organisation Experience in customer support management, ideally in a similar ...
... are seeking a 2nd Line Support Engineer who will provide application support to our customers. You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer issues within Service Level Agreements ( ...
... and as needed for assigned customers Partners with Premium Plus SDM to ensure consistent support experience and messaging from the ...
... with other Customer Support and Engineering teams to resolve customer technical issues Lead any customer escalation communication and engagement Manage complex customer situations, coordinating the actions ... customer support in the industry. Our Commitment ...