... and communication skills, Understanding of Support methodologies, Proficient knowledge of ITIL Availability Management, Service Continuity Management,Problem management and ... model, SG Corporate Investment Banking supports the economy by playing a ...
... run various solutions and micro services of our e-health platform., ... and provide 2nd 3rd level support, Explore, test and propose new ... Swiss peers, Dedicated technical mentor, Support in further training and development ...
... account of similar previous problems, Supporting project resources by giving advice ... medical care (ENEL-MED), Emotional support consultations, Cafeteria system of benefits ( ... improve the experience, products, and services for the benefit our customers. ...
... Trading Domain, and we develop services like Custody, Aktiesparekonto, ESG (sustainable ... designed, testable, efficient code to support varied and complex IT solutions, ... company creating IT solutions for Danish banks. Together, we enable their ...
... activities within agreed service levelsAccountable for managing support calls and raising support tickets to third party suppliersAccountable for supporting IT security access issues and ... with the Managed Service ProviderRaise issues with Oracle on ...
... system administration activities within agreed service levels.Accountable for managing support calls and raising support tickets to third party suppliers.Accountable for supporting IT security access issues and ...
... activities within agreed service levelsAccountable for managing support calls and raising support tickets to third party suppliersAccountable for supporting IT security access issues and ... with the Managed Service ProviderRaise issues with Oracle on ...
... - deliver outstanding client service; - identify and assess customers’ needs; - assist with general inquiries, product support and troubleshooting via phone, e-mail, chat or tickets Wymagania You should be fluent in Danish and communicative English ...
... Key Performance Indicators (KPIs) and Service Level agreements (SLAs)Responding to queries from Operating Company, support Legal Entities and HQ on ... other european language (French, German, Danish, Swedish, Dutch, Hungarian, Czech)Knowledge ...
... and Responsibilities Co-architect new services, including failure tolerance and self- ... and growth plans Developing and supporting usable and maintainable tooling for the engineering organization Administration of services, whether built in-house or ...