... required; Working knowledge of IT service, change and problem management (ITIL ... . We offer competitive salaries and support personal growth from day one ... (next to Rondo ONZ) Community service day when volunteering Our hiring ...
14 000 - 18 130 PLN net/month... our team as a Technical Support Representative. In this role, you will not only provide exceptional customer service but also handle more complex ... product specifications and functionalities to support customer needs. Escalate complex issues ...
4 500 - 9 500 PLN gross/month... IAM solutions and proprietary services Creates and maintains internal, service desk and user documentation Supports the standardization of service operation and the handover of standard tasks to service desk as L1 support and externally provided content ...
... required; Working knowledge of IT service, change and problem management (ITIL ... . We offer competitive salaries and support personal growth from day one ... (next to Rondo ONZ) Community service day when volunteering Our hiring ...
... energy to join our Customer Support team. Requirements: Advanced English (B2) ... the efficiency of the customer service process Ensure customer satisfaction and provide professional customer support Our client offers: Comfortable workplace - ...
... , track and report activities in service management system, and follow internal escalation routines to various IT support functions Manages all phases of ...
... standard operating procedures for extended support teams as well as end-user facing self-service support documents Intake of customer requests, ...
... , track and report activities in service management system, and follow internal escalation routines to various IT support functions Manages all phases of ...
... our team as a Technical Support Representative. In this role, you will not only provide exceptional customer service but also handle more complex ... product specifications and functionalities to support customer needs. Escalate complex issues ...
... automate operations seamlessly. Roles & Responsibilities: Service Assurance, Operations Support Systems (OSS), Network Data Collectors ... and predictive analytics. Experience with Service Assurance, Operations Support Systems (OSS) tools and telemetry ...