... in German and English language., Service performance meets service level agreement (SLAs)., Delivery of Account P&L., Service availability, continuity, security & capacity., Delivering ...
... areas is a plus. Advanced level of English - at least C1. First Line Service Desk Team Leader (temporary contract) ... members of staff at all levels. ,[Act as a customer champion, ensuring exceptional service delivery and satisfaction., Facilitate internal ...
... visits Tracking Service Level Agreement by Solution and by Service Line as well as providing ... an overall status for individual clients at an aggregated, account level Accountable for: delivery ...
... Service Delivery efforts in constantly looking for ways to optimize the support available to our colleagues at Tier 0 Tier 1 Tier 2 level. Ensure the team ... managers, to obtain feedback on our service delivery achievements and opportunities to ...
... Business Lines, including the BL Service in keeping the service contract entitlements and levels per product. Support the creation of new revised Elekta Care service agreements and service contract entitlements in line with ...
... in terms of logistics service provisions and service levels for major customers, i.e. ... , working methods and Service Level Agreements. Provide training to the team in operations. Proactively look for new logistics services in close collaboration with our ...
... Sales, SaaS, Product Development, Professional Services as well as program managers project managers on larger deals to streamline ...
... in German and English language. Service performance meets service level agreement (SLAs). Delivery of Account P&L. Service availability, continuity, security & capacity. Delivering ...
... in German and English language., Service performance meets service level agreement (SLAs)., Delivery of Account P&L., Service availability, continuity, security & capacity., Delivering ...
... in German and English language., Service performance meets service level agreement (SLAs)., Delivery of Account P&L., Service availability, continuity, security & capacity., Delivering ...