... KPIs. We are looking for: Service Delivery Manager Your future role: Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier ...
... experience in IT Service Desk or IT service management, including a minimum of ... . Generate detailed service reports and efficiently manage the service budget. Partner with the Expert team to oversee service delivery, aligning priorities with the ...
... Skills: Functional understanding of Microsoft service components such as Microsoft System Centre Configuration Manager Conceptual understanding of Hardware concepts ( ...
... or as assigned by the Service Desk Manager. Responsible for the overall administration ...
... a part of ERGO Technology & Services Management AG, the technology holding ... framework MR Essentials supporting Product Managers with controlling and monitoring of ... well to assist the Product Managers or the customer directly demonstrated ...
... the management of our service provider, the further development of our services and the establishment and improvement ... the storage and backup service. Carry out data analyses and ... we offer a complete service package. Dependable support, reliable cooperation ...
... best and brightest engineers, product managers, and UX folks to deliver meaningful centralized Platform Services” that are consumed by multiple ...
... and resolution of incidents and service requests that enter the service desk via phone call, email Provide end to end incident and service request management to ensure customers ...
... and resolution of incidents and service requests that enter the service desk via phone call, emailProvide end to end incident and service request management to ensure customers ...
... -on IT Site Manager. That is a role without team, focused on managing IT services and operations. This will be ... of existing IT services.Develop relationships with key stakeholders, ... in providing the IT service desk support in a globally distributed ...