... : Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier management, ...
... in cyber defence and IT services. We are trusted by organisations ... . We are currently searching for ❗️ Service Delivery Manager ❗️ This role offers ... bring a solid understanding of service delivery dynamics and client relationship ...
... experience in IT Service Desk or IT service management, including a minimum of ... . Generate detailed service reports and efficiently manage the service budget. Partner with the Expert team to oversee service delivery, aligning priorities with the ...
... the technology, products, or technical services sector Possess technical understanding in ... Informs client of new product services services offerings and recommends product services s that suit client’s business ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... (ATC). Solid understanding of automation agents across Linux Unix, Windows, SAP, Informatica, Business Objects, and Web Services environments. Familiarity with SFTP and ...
... continuous improvement and maintain high service availability. RESPONSIBILITIES Team Leadership: - Recruit, hire, and develop a high-performing SRE team. - Provide mentorship and coaching to junior FTE SRE engineers within clients ...
... in accordance with the Service Levels based on the tools ... , procedures and the Service Levels. Maintain Network device logs ... in accordance with the Service Levels based on the tools ... policies, procedures and the Service Levels. Notify customer of Third- ...
... poszukujemy osoby na stanowisko Specjalisty Service Desk , która będzie odpowiedzialna za wsparcie klientów w zespole Service Desk. Osoba ta będzie odgrywać kluczową ...
... flow into the Customer Service Organization in case of changes ... more effective and efficient Customer Service Shared Services organization Fluent English Strong SAP ... or starting up a customer service shared service center. Experience with large scale ...