... : Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier management, ...
... (KPIs) for IT operations and service delivery. Manage vendor relationships, ensuring that third-party services meet contractual obligations and performance ... , application support, and end-user services. Experience in managing complex incidents ...
... systems, including PagerDuty and Jira Service Management. You will work closely ... members by maintaining the Jira Service Management portal and providing training ...
... experience in IT Service Desk or IT service management, including a minimum of ... . Generate detailed service reports and efficiently manage the service budget. Partner with the Expert team to oversee service delivery, aligning priorities with the ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... in accordance with the Service Levels based on the tools ... , procedures and the Service Levels. Maintain Network device logs ... in accordance with the Service Levels based on the tools ... policies, procedures and the Service Levels. Notify customer of Third- ...
... on critical matters on the Service Desk ensuring minimal down-time for clients.Main tasks of the job:Service Desk:• To answer telephone calls, email, ... solutions• To liaise with the Service Desk Delivery Manager to ensure swift ...
... is dedicated to delivering testing services that contribute to the health ... (any process within our Group Service Center and or a process established between the Group Service Centre and our laboratories).The Junior Project Management will take part ...
... SAP O2C Consultant (S 4 Services).Your new role Conception, design ... O2C and SAP S 4HANA service module (Services Enterprise Organization model, integration with Field Services, Service Contract Management, Service parts, Van stocks) Assumption of ...
... looking for a Junior IT Project Manager ready to ... Improve overall ecosystem service delivery Improve IT service performance Requirements: Required about 3 ... . oraz Grafton Recruitment Services sp. z o. o. (uprzednio: Kelly Services Poland sp. z o. o.) - ...