... : Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier management, ...
... systems, including PagerDuty and Jira Service Management. You will work closely ... members by maintaining the Jira Service Management portal and providing training ...
... experience in IT Service Desk or IT service management, including a minimum of ... . Generate detailed service reports and efficiently manage the service budget. Partner with the Expert team to oversee service delivery, aligning priorities with the ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... managed, cloud-native Big Data service focused on large-scale data ... large-scale distributed systems, cloud services, or Big Data technologies Expertise ... digital platform engineering and development services. We are committed to having ...
... will join to the Service Delivery Management team which is ... SLA dashboards related to services provided by the supplier. Verification ... budget related to supplier services Regular verification of process and service effectiveness, identification of areas for ...
... activities required to restore services or reduce impact of critical ... parties at all levels from Service Desk agents to Management Leading and participating ... to provide excellent customer service Service Desk experience ITIL knowledge and experience ...
... efficiency and reliability of existing services You will be working with ... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform services that are consumed by multiple ...
... . We act as an individual agent for our consultants and promote ... Databricks , dbt Core, and AWS services Proficiency in Python and Spark ... about the role of 7N Agents and project opportunities . Numerous (10- ...
... a part of ERGO Technology & Services Management AG, the technology holding ... operations by creating a Business Services unit to contribute in a ... German (C1) experience in customer services finance insurance area strong negotiation ...