... in the provision of IT services, ensuring compliance with all governance, ... the TCV forecast., Actively owns service risks, controls service costs & improves productivity for customers & ...
... sell or cross-sell services and products Bring in new business and clients Prospect new customers, build and ... and effectively with clients. Analyse and understand client needs, stated and unstated, and position their services to meet those needs Can ...
... collaborative with strong focus on client and or customer service experience You thrive in an ...
... between time based projects for clients, team augmentation for clients, and our own ventures and ... between time based projects for clients, team augmentation for clients, and our own ventures and ...
... focus on the team and clients needs. Proficiency in data analytics, ... . Experience in a senior role (head or senior operations) customer service or BPO operations Degree in ...
... focus on the team and clients needs. Proficiency in data analytics, ... . Experience in a senior role (head or senior operations) customer service or BPO operations Degree in ...
... focus on the team and clients needs. Proficiency in data analytics, ... . Experience in a senior role (head or senior operations) customer service or BPO operations Degree in ...
... focus on the team and clients needs. Proficiency in data analytics, ... . Experience in a senior role (head or senior operations) customer service or BPO operations Degree in ...
... matters on the Service Desk ensuring minimal down-time for clients.Main tasks of the job:Service Desk:• To answer telephone calls, ... projects• Scheduling clients’ projects and time management planning, ensuring the Service Desk is also informed of ...
... in global IT service management, in complex environment ideally ... to deliver high-quality services to clients. Great at building relationships with ... implemented smoothly, without disrupting service delivery and client satisfaction, on time and within ...