Senior IT Support Specialist OpenText
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external ...
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external ...
... . Reports to : IT Support Manager Supervisory responsibilities: direct reports - ... . Provide exceptional customer service and communicate technical information to ... receive high-quality customer service and technical support. This helps to build positive ...
... check it out Product Support Team intro Support services at SmartBear include self-help ... solutions, achieving superior customer service Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering ...
... Vulnerability management for the responsible services. Investigation of issues and opportunities ... teams. Make sure that service asset and configuration items are ... life cycle or in a service management support activity. Demonstrates meticulous attention to ...
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external ... resources including a Managed Service partner who provides operational support. This role will require extensive ...
... -7 Yrs of experience in Service Desk Technical Support - L1. Provide support through Calls, Emails, and self-service tickets. 8 hours per day ...
... looking for : Senior Tech Support Engineer location: Warsaw, Poland remote ... in IT engineering or technical support, including: Unix Linux System Administration (preferably FreeBSD) from the command line. Service Administration in Unix Linux environments ( ...
... and incidents reported on the services supported. • Communicating with various Business & IT ... shifts and provide on-call support on weekend. • Working as a part of a global team. • Adherence to SLAs & service delivery procedures defined by ITIL ...
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external ... tasks due to changes in service delivery support, transitioning to a more mature ...
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external ...