... around End of Support and or End of Life (hardware and Software) which cannot be upgraded or patched & requires replacement renewals. Assist customer with Network Capacity forecasting and performance Create and maintain Network Services related operational ...
... Maintaining good relationships with customers and ensuring high-quality service Responsibility for client relations and delivering exceptional customer support Our requirements: Proficiency in German, Dutch, Czech, French or Danish at a minimum B2 ...
... and propose solutions, achieving superior customer service Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering ...
... PM CEST Team Overview: SmartBear Customer Success Engineering is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial ...
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art ...
... 6 months of experience in customer service is preferred. Familiarity with Customer Service software or SAP is a ... model and adaptable schedules to support work-life balance. Growth and ... the process), you will receive support from a Consultant who will ...
... team player and dedicated. Are service-minded and goal-orientated. Experience with Customer Service software and or SAP is ... Antal job offer? Free career support By applying for Antal offers, you will receive support from our Consultant, who will ...
... . Your Responsibilities: Provide online support for our users via email ... to deliver top-notch Customer Support that goes beyond the issue ... programs (including stock exchange operations, customer service, and additional skills); Private healthcare - ...
... a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art ...
... and incidents reported on the services supported. • Communicating with various Business & IT ... shifts and provide on-call support on weekend. • Working as a part of a global team. • Adherence to SLAs & service delivery procedures defined by ITIL ...