... ongoing projects related to the service, ensuring that the organization is ... and KPIs. Lead the full service lifecycle, including incident, change, and ... and implement metrics to monitor service quality, capacity, and availability, including ...
... a part of ERGO Technology & Services Management AG, the technology holding ... able to communicate and present complex issues with assurance and confidence ... and a blend of Managed Service Delivery prior working knowledge with ...
... contract obligations. As a customer service representative for Infor, you will ... excellent partnership to achieve high service standards and provide mutual benefits ... addressed and coordinated. • Respond to complex inquiries using problem-solving skills ...
Undisclosed Salary... and offering comprehensive training. Self-Service Infrastructure : Design and implement a self-service infrastructure, enabling teams to automate data workflows. Solid understanding of how IAM works in a complex environment. Enable continuous deployment of ...
... of technology products, solutions, and services. We use our experience and ... current implementation of IT Security services Engagement with regional and global ... authors. Experience in leading the complex business initiatives Excellent communication skills ...
... a part of ERGO Technology & Services Management AG, the technology holding ... responsible for the delivery of complex solutions on the ServiceNow platform. You will lead all technical aspects of service, project and solution delivery including ...
... the technology, products, or technical services sector Possess technical understanding in ... Informs client of new product services services offerings and recommends product services s that suit client’s business ...
... additional emphasis on integrating cloud services (AWS, Azure) into the Metro- ... end-to-end Metro-Ethernet service portfolio, focusing on operational performance, ... . Qualifications: Practical experience in service provider networks, ideally within the ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... and lead opportunities for continuous service improvement of applications infrastructure.Review ... negotiating conflict.8+ years customer service, project management, and quality control ...