... join our team as a Technical Support Representative. In this role, you ... initiatives by identifying patterns in technical support inquiries. Achieve key performance indicators related to technical support effectiveness and customer satisfaction. OUR ...
... procedures (SOPs) for common customer support scenarios. Client Interaction & Escalation: Serve ... with Customer Success, Product and Technical teams to ensure seamless client integration and support experiences. Provide feedback to the ...
... : Provide advanced 2nd line technical support to end-users and customers ... min. C1; Ability to provide technical support and resolve IT issues; Knowledge ... to keep up with technical innovation and trends in IT support; Ability and willingness to travel ...
... attach great importance to the support and development of our employees. ... monitoring tools are working properly Support team in deployment of necessary ... expertise, Forensics, Purple team pentests Technical domains to be covered Burp ...
... roadmap Design software and control technical debt Participate actively in SCRUM ... Recruiter (15 min. in Polish) Technical task - 4 hours estimated Final interview with Hiring Manager, Technical Person and HR - video call ( ...
... or a similar role. ● Strong technical background in IT focused on ... advantage ● Developer , QA or other technical work experience. ● Startup experience. ● Product ...
... roadmap Design software and control technical debt, Participate actively in SCRUM ... call (20 min. in Polish) Technical task (4 hours estimated) Final ...
... , Kubernetes Finished studies in a technical field like computer science, mathematics, ... : Screening – video call (30 min.) Technical interview – video call (90 min. ...
... roadmap ● Design software and control technical debt, ● Participate actively in SCRUM ... Recruiter (20 min. in Polish) ● Technical task (4 hours estimated) ● Final ...
... Agents and occasionally Power BI Support the full software development lifecycle ... and from external providers. We support your ongoing learning and development. ...