... join our team as a Technical Support Representative. In this role, you ... initiatives by identifying patterns in technical support inquiries. Achieve key performance indicators related to technical support effectiveness and customer satisfaction. OUR ...
... procedures (SOPs) for common customer support scenarios. Client Interaction & Escalation: Serve ... with Customer Success, Product and Technical teams to ensure seamless client integration and support experiences. Provide feedback to the ...
... : Provide advanced 2nd line technical support to end-users and customers ... min. C1; Ability to provide technical support and resolve IT issues; Knowledge ... to keep up with technical innovation and trends in IT support; Ability and willingness to travel ...
... attach great importance to the support and development of our employees. ... monitoring tools are working properly Support team in deployment of necessary ... expertise, Forensics, Purple team pentests Technical domains to be covered Burp ...
... the IT department to resolve technical issues and improve system functionalities. ... renewable energy infrastructure that will support societies as they transform through ... culture at heart, we will support the world in making that ...
... attach great importance to the support and development of our employees. ... systems to monitor active IOCs • Support team and local units in ... exceptions configuration for IT applications • Support team and local units with ...
... (commercial or proprietary frameworks). You support the maintenance of automated test ... – nice to have (we can support you in receiving one). About ... and specialist banks on specialist, technical, process-related, and project methodological ...
... and optimize databases to support application functionality, including database design, ... to gather requirements, define technical solutions, and deliver high-quality ... ability to troubleshoot complex technical issues. Strong communication and collaboration ...
... a desire to motivate and support a team of engineers. You ... software development life-cycle Control technical debt OUR EXPECTATIONS: Have 5 ... (15-30 min. in Polish) Technical task (4 hours estimated) Final ...
... (commercial or proprietary frameworks). You support the maintenance of automated test ... – nice to have (we can support you in receiving one). About ... and specialist banks on specialist, technical, process-related, and project methodological ...