... , track and report activities in service management system, and follow internal escalation routines to various IT support functions, Manages all phases of ... of each call in a service management tracking tool; monitor all ...
... play a key role in supporting our expanded reach initiatives, with ... , release engineers and TV web clients’ developers to design, develop, test, and ship innovative features for our streaming services and TV web applications Contribute ...
... with regards leadtimes, product queries, Supporting customer with technical queries regarding ... phone and electronically, Ensuring customer service satisfaction and good client relationships, Resolving customer complaints by ...
... a-Service space. Our technology is cloud-native, and our teams work in the cloud like fish in water. Supported by a leading global equity ... : Client at the centre - we deliver value to our clients Curiosity - we want to know ...
... automate operations seamlessly. Roles & Responsibilities: Service Assurance, Operations Support Systems (OSS), Network Data Collectors ... and predictive analytics. Experience with Service Assurance, Operations Support Systems (OSS) tools and telemetry ...
... development, testing, deployment, and ongoing support. Senior Technical Functional Architect What ... by e-commerce and customer service teams. What you need: Minimum ... Solid analytical, problem resolution, and client relationship skills, Strong written and ...
... the US through clients in Silicon Valley, Austin, and ... . We see our clients as partners and treat them ... marketing consultants, management, client relations, HR, and dev team ... , collaborative environment that supports your growth Remuneration: the hourly ...
... Analyst , you will be working for our client, a global financial institution, as ... part of the Product Control team within Global Finance Operations. The primary focus of this role is to support the implementation ...
... cooperation with product owners, business analysts and other stakeholders Creation of prototypes and support in the technical conception of applications in alignment with the clients expectations Active communication in Sprint ...
... in online chats or customer support services is a plus. - CRM skills ...