... seeking an Independent Senior Lead Support Engineer with experience in recent . ... software application serving FinTech sector users in developing countries (Africa, Asia). ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... ticket’s progress. Trouble-shoot, document User support tickets, and drive them to closure in a timely manner following FME processes. Interact with Users at all levels of the ...
... seeking an Independent Senior Lead Support Engineer with experience in recent . ... software application serving FinTech sector users in developing countries (Africa, Asia). ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... resolution and user documentation as required for handover to colleagues and customers. Provide extended out of hours support when necessary Requirements Proven customer ... Experience in supporting iOS and Android end user devices Experience using JIRA and ...
... responsibilities, 2nd level support for SAP users in various countries (Ticket based), 3rd level support for SAP standard modules, custom ... FSM) -> you will support customers in the area of ... crucial for providing support for our various clients, Fluent ...
... responsibilities, 2nd level support for SAP users in various countries (Ticket based), 3rd level support for SAP standard modules, custom ... FSM) -> you will support customers in the area of ... crucial for providing support for our various clients, Fluent ...
... responsibilities, 2nd level support for SAP users in various countries (Ticket based), 3rd level support for SAP standard modules, custom ... FSM) -> you will support customers in the area of ... crucial for providing support for our various clients, Fluent ...
... software application serving FinTech sector users in developing countries (Africa, Asia). ... . Lead efforts to shape the support processes. Conduct post-incident analyses ... , and debugging tools. Knowledge of support processes and ITIL practices. Proven ...
... responsibilities, 2nd level support for SAP users in various countries (Ticket based), 3rd level support for SAP standard modules, custom ... FSM) -> you will support customers in the area of ... crucial for providing support for our various clients, Fluent ...
... responsibilities, 2nd level support for SAP users in various countries (Ticket based), 3rd level support for SAP standard modules, custom ... FSM) -> you will support customers in the area of ... crucial for providing support for our various clients, Fluent ...