... fellow IT professionals to enhance service delivery. Additionally, you will be instrumental in implementing new technologies, optimizing existing systems, and ensuring that our clients benefit from the highest quality support. Your expertise will be vital ...
... and incidents reported on the services supported. • Communicating with various Business & IT ... shifts and provide on-call support on weekend. • Working as a part of a global team. • Adherence to SLAs & service delivery procedures defined by ITIL ...
... . The Technical Support Engineer will provide subject matter ... in a technical support role Proficiency in one of ... escalation contact for service incidents Address customer escalations, providing timely solutions and support Configure and set up new ...
... offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing ...
... systems, and configuring SAP BTP services like SAP Integration Suite, SAP ... . Configure and leverage SAP BTP services, including workflow automation, business rules, data management, and subaccount management. Support the migration and optimization of ...
... of various Security solutions and services that aim to protect endpoints and data, to evaluate vulnerabilities, to monitor security breaches and support incident response. You will also support Security Operations Center in daily ...
The Application Evolution Services team is a part ... As a SAP 2nd-Level Support Specialist, you will be responsible ... role will also involve supporting release management activities to ensure ... and the overall managed service process Very good command of ...
... on-call rotation, providing support 24 7. Your expertise will ... of database administration and development support Operational control and planning Availability Management IT Service Continuity Management Service Level Management Project Management Finance ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... Automation Engineer for Commissioning and Service Desk, you will support technicians in commissioning the correct ... remotely. In addition, you will support customers at the service desk and thus make a ...