We are seeking a Contact Center Solutions Engineer with expertise in Genesys Cloud to join a high-impact project focused on migrating from on-premise ... Genesys, Nice, Avaya or other contact center technologies would be preferred. Experience ...
... process by integrating user-centered principles within an agile framework, ensuring iterative testing and continual alignment with real user needs. Lead Design Strategy Workshop: Prepare and facilitate a multi-day workshop focused on rapid prototyping and ...
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