... ideas to life Your role: Support customers via JIRA-Ticket System with a strong emphasis on understanding their needs Answer customer’s requests and help solving problems - ... of work experience in the customer support area Very good communication skills ...
... Grape Up offerings to prospective customers Lead and coordinate proposal preparations with support from pre-sales and engineering ...
... . Have a working knowledge of customer deployments and able to map ... or Spirent. Create and deliver customer collateral, portals, documentation and knowledge transfer Align with and support company policies and processes and ...
... -over activities, provide Hyper-Care support during the post-implementation phase, support the development of new system ... -over activities, provide Hyper-Care support during the post-implementation phase, support the development of new system ...
... of contact for our customers; Maintain a positive, empathetic, and ... trusted partner to our customers while handling their queries; Attend ... be; Report issues and support customer accounts; Cooperate closely with our Customer Success Team Leader and the ...
... background in application support, troubleshooting, and a commitment to delivering exceptional customer service. Key Responsibilities: Provide second-line support for online banking application-related ... after-hours support as needed. Document and escalate ...
... building scalable ETL processes to support high-quality, real-time reporting. ... 4HANA and SAP Datasphere to support a range of reporting requirements. ... plus. Certifications: SAP Certified Application Associate - SAP BW 4HANA (Preferred). Additional ...
... cinema tickets)Your tasksCustomer Service support in the customer care processCommunication with internal stakeholdersSupport Customer Operations in the implementation of ...
... onward in the customer-facing rolesGood knowledge of German, ... Complaint Handling, and other support functions to proactively manage customer requirementsLiaise with the business on customer relationship management via Salesforce functionalitiesPreparation ...
... cinema tickets)Your tasksCustomer Service support in the customer service export processResponding to customers via defined channelsLiaise with the business on customer relationship management via Salesforce functionalitiesRegistration ...