... by leading potential customers through the sales process from ... appropriate services, Leading the customers through every step of the ... needs analysis of potential customers to meet their requirements, Create a positive customer experience via contact in a ...
... point of contact for our customers; Maintain a positive, empathetic, and ... a trusted partner to our customers while handling their queries; Attend ... ; Report issues and support customer accounts; Cooperate closely with our Customer Success Team Leader and the ...
... as the team’s interface with customers and other stakeholders to collect ... to bring value to our customers. Drive the discovery and scoping ... -to-market strategy that maximizes customer impact and learnings while minimizing ...
... transitioning LiveChat to an assisted customer service model, with a focus ... Marketing to refine our Ideal Customer Profile (ICP) and develop a ... . A strong interest in automating customer service processes; The ability to ...
... services we deliver to our customers, stemming from our refined software ... key clients. This role is customer-facing with significant internal responsibilities. ... A deep understanding of managing customer expectations, feedback, and escalations A ...
... clients and watching over exceptional customer experience on a daily basis. ... portfolio of prospective and existing customers. Co-creating and executing financial ... strategy. Staying relevant to the customers by keeping up with the ...
... similar role, preferably in a customer-facing environment Strong project management ... and maintain positive relationships with customers and internal teams Familiarity with ... a commitment to quality and customer satisfaction Whats on Offer Our ...
... : Online consultation for corporate customers (international and local) on operational ... ) as professional service for customers. Investigation of complex technical issues ... tools. Proactive interaction with customers: information on new SW deliveries, ...
... , ensuring their continuous operation, handling customer relationships, and incidents with precision. ... the following certifications: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist ( ...
... provider (IdP) that allows our customers to enable multi-factor authentication ( ... using an SSO Portal Enable administrators to connect cloud services using ... and OpenID Connect (OIDC) Enable administrators to connect third-party identity ...