... , control and management of service delivery processes across all services and service providers to enable service management and seamless delivery of end-to-end services within SLA. The ServiceNow Architect is a technical responsible person for the ...
... technologies to deliver the associated services. This is a technical position requiring strong technical knowledge in conjunction with demonstrating ...
... : Supervise and coordinate the IT service management process and the service delivery for a given client(s), Supervise all service functions like service desk, technical support or supplier management, Identify ...
... level of assistance and customer service. You need to use your broad technical knowledge to identify, troubleshoot, and ... out as well as the technical information collected. Maintenance of network ...
... advantage of Platform-as-a-Service (PaaS) and Container-as-a-Service (CaaS) capabilities. Defines high-level technical models and supports preparing business ...
... Evaluate and select appropriate Azure services for solution delivery (e.g., Azure App Services, Azure Kubernetes Service, Azure Functions, etc.) Create architecture diagrams, technical documentation, and project plans Expected ...
... . 2 years of experience in technical support, professional services, software development, or product operations ...
... platform. You will lead all technical aspects of service, project and solution delivery including ... to translate requirements into technical solutions that meet customer needs performing Application and Service Mapping processes and troubleshooting the ...
... monitor the performance of our service provider with your technical know how in the areas ... of storage & backup and your experience in service management. Develop, implement and monitor ...
... effectively, Take on additional client service tasks as needed to drive success. What you need to bring: Have previous experience as an IT Technical Support Specialist (2 - 3 years) ...