... in troubleshooting and resolution of incidents. Collaborating with the direct team, business analysts, project managers, other IT teams & Vendors and ... monitoring Zendesk and third-party incident ticket queues and action as ...
... standards and policies Handling both incidents and projects affecting the DC ... capture etc.) Demonstrated experience with major router and firewall platforms; specifically, ... the Talent Program or the Manager Program. Find out more at
... , handling customer relationships, and incidents with precision.Currently we are looking for:Platform EngineerWe are seeking a skilled (senior) Platform engineer with working experience ... the recruiter and hiring manager. With any queries please contact ...
... standards and policies Handling both incidents and projects affecting the DC ... capture etc.) Demonstrated experience with major router and firewall platforms; specifically, ... the Talent Program or the Manager Program. Find out more at
... Solving: Collaborate with process managers to identify and resolve automation- ... : Provide ongoing maintenance and incident management for live automations, including ... Experience with maintenance and incident management of automated systems Strong ...
... EDR, SOAR, cloud infrastructure components. Incident Response Support - providing technical support to the incident response team by implementing protective ... SOC processes. Experience in supporting incident response activities, including threat mitigation ...
... violationsReceiving and registering event and incident reportsBasic analysis of causes and ... applicationsCooperation with CERT unitsPreparing IT incident reportsParticipation in preparing security requirements ...
... instant information in case of incident, with appropriate incident thresholds defined, Defining SLI, SLA ... Product Teams, triaging P1 production incidents, Demand forecasting and capacity planning – ...
... responsibilities: Execute L3 event or incident response and investigations into suspicious ... , and delegate tasks to junior incident responders Generate post-incident reviews to ensure gaps are ...
... of ITIL processes such as Incident and Change Management. • Understanding of ... that is easily consumable by senior IT Leadership • Ability to work ... each time discussed with the manager.