... mobile solutions, and business-related services to anticipate and address our customers’ future needs. How you will ... IT Project and IT Product Manager for a complex customer-facing SaaS application acting as ...
... mobile solutions, and business-related services to anticipate and address our customers’ future needs. How you will ...
... working with engineering teams, sales, services, and customers. Experience with SAP technologies (such as SAP HANA, SAP Netweaver, Solution Manager, SAP Business Suite, Business Warehouse, ...
... provides 24x7 support to help customers seamlessly make the switch to ... team of engineers and product managers. You will make our products ... , and troubleshooting and advocating for customers needs, and triaging technical issues. ...
... than any software-as-a-service company in history. Dropbox is ... solve more problems for more customers. Your contribution will ensure that ... for collaborating closely with product managers, engineers and customers in order to achieve better ...
... . Coordinate with Business SMEs, Content Services Test Lead, and Project Managers, and IT Operations staff on ... safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex ...
... and multitask to ensure all customers receive a consistent level of assistance and customer service. You need to use your ... or as assigned by the Service Desk Manager. Responsible for the overall administration ...
... directly to the Product Support manager and be responsible for providing in-depth technical support to our customers. You will be working closely ... and propose solutions, achieving superior customer service Identify fixes to bugs and ...
... , or other agreements for technology services. Preferred qualifications: 5 years of experience in consulting services partnering with sales teams to draft customer agreements for technology services businesses. Experience advising on the ...
... that globally ensure 24-hour customer support. This will include a ... may include weekend work. Understand customer issues, advocate for their needs ... working with any public cloud services and infrastructure. Understanding of basic ...