... conduct proactive assessment, provide reliable support, handle escalations of various sorts ... smooth transition and continuous customer support · Abroad traveling up to 3% ... benefit · Experience in a Service Support Technical Account Manager role in ...
... job The gTech Ads Customer Support organization is a customer centric, ... . Our teams of trusted advisors support customers globally. Our solutions are ... to our partner teams to support product and process improvements. Drive ...
... unresolved incidents Provides Go Live support after introduction of new solutions ... interfaces Writes knowledge articles and supports end users by answering questions ... concise technical and process documentation Supports multiple projects simultaneously in a ...
... seeking a highly skilled Application Support Engineer to join our team ... established ITSM processes. Application Support: Provide L2 support for Java applications, ensuring their ... experience as a Java Application Support Engineer. Strong proficiency in Unix ...
... duties to provide after-hours support as needed. Document and escalate ... online banking applications. Continuously improve support processes and contribute to knowledge ... . Proven experience in application support for online banking solutions . Strong ...
... providing efficient and effective technical support across our organization. Working in ... Windows and MacOS environments. Provide support and troubleshooting for Follow-Me ... of experience in an IT support role, with demonstrated strong analytical ...
... . Apply planned maintenance refreshes to supported DB2 environments to maintain software ... well as performance tuning Install, support, and customize licensed Db2 V13 ... databases. Manage software fixes across supported DB2 platforms using tools like ...
... receive the data and technical support they need to flourish. Asana’s ... , CPQ, PRM, Customer Community, Service & Support including UX & UI components into ... they belong. We believe in supporting people to do their best ...
... a robust data architecture that supports our Data Strategy and enforces ... tools are strategically integrated and support organisational growth. Define and Enforce ... in designing data pipelines that support bronze, silver, and gold layers, ...
... incidents reported on the services supported. • Communicating with various Business & IT ... shifts and provide on-call support on weekend. • Working as a ... shifts and provide on-call support, especially during weekends and public ...