... , product managers, and UX folks to deliver meaningful centralized Platform Services” that are consumed by multiple ... systems and services with theirs, and to ensure a seamless experience for our joint customers. Drive high engineering standards by ...
... state outlined by the customer, and drive the technical planning, ... change direction on projects, if customer or account team priorities change, ... team (to developers, the project manager, and other customer and executive stakeholders) ● Strong written, ...
... way. You listen to the customer and swiftly problem-solve technical ... and architecture supporting large enterprise customers with high Service Level Objective (SLO) and Service Level Agreement (SLA) requirements. Experience ...
... way. You listen to the customer and swiftly problem-solve technical ... and architecture supporting large enterprise customers with high Service Level Objective (SLO) and Service Level Agreement (SLA) requirements. Experience ...
... knowledge and or experience in Customer Experience and the IT Eco-System. Contact Center and CX related services: •Expert level knowledge and hands ...
... way. You listen to the customer and swiftly problem-solve technical ... and architecture supporting large enterprise customers with high Service Level Objective (SLO) and Service Level Agreement (SLA) requirements. Experience ...
... ticketsProvide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met ...
... are seeking a Customer Service Manager with GermanROLE: Oversee service customer budgets, margins, and EBIT Support sales activities and customer development Collaborate with the CEO ... of Managed Services Service Levels and contracts Strong communication ...
... , Azure, MDATP, etc)Skills: Excellent customer service skills Excellent analytical thinking and ...
... personnel.• To escalate requests for service delivery reports from customers both internal and external to the appropriate Manager.• To learn about Company’s products and services and keep up-to-date ...