DESCRIPTIONAs an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year ... - Experience in a senior customer facing role - Superior written and ...
... support handling by other agents, customers, or customer service employees * Updates customer contact information and maintains a history of contact activity * Follows up and keeps others (e.g., senior leaders and team members) informed ...
... several customer facing and non-customer facing functions to include Customer Success Managers (CSM). We continue to grow ... of services to a portfolio of Equinix customers. The CSM drives collaboration with customers and internal cross functional teams ...
... improvement processes that support our customer and ensure our Customer Service Associates consistently have exceptional learning environments. The Customer Service Senior Program Manager will set standards of our ...
... believe that world class service is critical to customer success.This position requires that ... , proxies, and various customer facing products. Our engineering teams are supported by product managers, program managers, and principal engineers who you ...
... customer service environment within the retail, hospitality, ... in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage. * A passion for delivering first class customer service. * The ability to adapt ...
... to accelerate customer adoption of our GenAI services and solutions across industry verticals. ... AWS AI ML services, and expand adoption of customer portfolios with Data. This position will help customers adopt AWS GenAI Services to run effectively on the ...
DESCRIPTIONAs a Sr. Strategic Account Manager, you are driving business innovation ... spending your days helping our customers design a new workflow or service for our product teams to ... presenting to C-Suite and senior leadership internally (VP-level and ...
... about strong successes for our customers. We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business ...
... about strong successes for our customers. We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business ...