Application Support Specialist - APAC
... IIS. Experience working within an ITIL aligned application support service desk environment – ITIL Foundation certification is a bonus ...
... IIS. Experience working within an ITIL aligned application support service desk environment – ITIL Foundation certification is a bonus ...
... support levels &reporting by following ITIL best practices.Preparing and coordinating ... and fast, the application of ITIL, the management of access rights ...
... Technologies we use Expected SQL ITIL Jira Oracle Optional Autosys Operating ... of Unity tools and the ITIL framework and its main processes, ...
... shifts.Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes (Exposure to ...
... availability of resources.Adherence to ITIL standards and processesWill be required ... Skills:Knowledge of AgileKnowledge of ITIL processes and experience with ticket ...
... in the related support channels (ITIL tools, forum, docupedia, ...).- Support specifying, ... IT solutions including very good ITIL know-how.- Advanced English is ...
... for a passionate and knowledgeable ITIL ServiceDesk Analyst (1st line) to ... ServiceNow, Jira, ensuring compliance with ITIL practices. Proactively manage issues by ...
... business.Track issues effectively using ITIL approved methodology (incidents, changes, requests ... Skills:Linux UNIX & Windows SystemsServiceNow (ITIL)Geneos Dynatrace (Monitoring Framework)SQL ...
... .g. Windows, Exchange) • Understanding of ITIL processes • Experience in UNIX Mac ... Requirements: • MCP MCSE MCSA preferred • ITIL knowledge of V2 or V3 ...
... . B2)Mile widzianekwalifikacje CISA, CISSP, ITIL Expert Service Manager, CIPTznajomość ITIL, COBIT, ISO IEC 27001doświadczenie w ...