... and supportive nature of our managers and colleagues. We all pitch ... and KPIs for after-sales service.br * Customer Service Analytics Reporting:br * Play an active role in developing customer service analytics to improve decision-making. ...
... experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence ...
... . Key job responsibilities• Provide outstanding customer service to address billing, account access ... of experience working in the Customer Service Contact Center escalations environment- 2+ ...
... small set of global financial services customers. As a trusted customer advocate, the solutions architect will ... as the voice of the customer for AWS service teams to enhance the AWS ...
... co-work with Technical Account Managers, Solution Architects, and Business Development Managers to ensure solution alignment and excellent customer experience. You engage with subject matter expects and AWS service development teams across the world ...
... Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and ...
... faster.AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... , and staff to ensure exceptional customer service; and follow all federal, state, ...
... Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers ...
... AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey ...
... Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and ...