... our clients. As a Service Delivery Manager, you will be ... oversee the overall IT service delivery, in particular ensuring that ... Manage capacity of the service delivery team and assure proper ... Science, or a related field. Nice to have: Experience in ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... in accordance with the Service Levels based on the tools ... , procedures and the Service Levels. Maintain Network device logs ... in accordance with the Service Levels based on the tools ... policies, procedures and the Service Levels. Notify customer of Third- ...
... availability and performance of key services and build automation to prevent ... , request access to a new service, enable a new Google service in an existing project, etc. - ... in Computer Science, a related field, or equivalent practical experience 8 ...
... will join to the Service Delivery Management team which is ... SLA dashboards related to services provided by the supplier. Verification ... budget related to supplier services Regular verification of process and service effectiveness, identification of areas for ...
... systems, and configuring SAP BTP services like SAP Integration Suite, SAP ... . Configure and leverage SAP BTP services, including workflow automation, business rules, ... , Information Technology, or a related field. A Master’s degree is a ...
... efficiency and reliability of existing services You will be working with ... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform services that are consumed by multiple ...
... planned weekend work, ensuring our services remain uninterrupted. Hybrid Work Environment : ... and planning Availability Management IT Service Continuity Management Service Level Management Project Management Finance ...
... hold a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most ... the performance of the Customer Service team (8 people). Setting goals ...
... hold a Head of Customer Service position.Key responsibilities:Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most ... the performance of the Customer Service team (8 people).Setting goals ...