... most innovative Customer Experience solutions for our clients. As a Service Delivery Manager, you will be ... to lead and manage service functions engaged in the ITSM process, Experience in the transition management role (IT service set-up take-over) would ...
... Adobe, JetBlue, FedEx, and Microsoft. Lead Full-Stack Engineer – Platform Services Lead and Innovate: Drive the future of the SmartBear Platform Services with your visionary leadership. Design ...
... specific responsibilities Work extensively with customers along with appropriate internal and external partner (e.g. account teams, partners) on the validation strategy deployment optimization of services and solutions Create, review and ...
... most trusted support services partner. We keep our customers online businesses up and running. ... , platform, and customer issues. Our team delivers managed services for Akamais security products to protect our customers online presence. Partner with the ...
... others. Are you passionate about customer experience. Are you familiar with ... not unfamiliar to you Strong customer service, troubleshooting, and analytical skills Strong ... capability to “own” the problem (customer issue), troubleshoot and ability to ...
... ,000 applications, and empower our customers to make data-driven decisions ... and propose solutions, achieving superior customer service Identify fixes to bugs and ... identities because we know it leads to better outcomes. Did you ...
... the Top 50 AI and Customer Service Products in G2’s Best Software ... Bartek Kowalczuk, our Machine Learning Lead, on how we created Lyro – ... with Bartek Kowalczuk (Machine Learning Lead) and the team about your ...
... provider (IdP) that allows our customers to enable multi-factor authentication (MFA) on cloud services like Microsoft 365, Salesforce and ... : 8 Developers, 1 Tech Lead, 1 Technical Writer, 1 Product ... one of our technical leads If everything goes well, we ...
... a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people). Setting goals ...
... hold a Head of Customer Service position.Key responsibilities:Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people).Setting goals ...