Network LAN WAN Engineer
... resolve in accordance with the customer Incident Management and Problem Management policies, procedures and the Service Levels. Notify customer of Third-party Vendor’s failure ...
... resolve in accordance with the customer Incident Management and Problem Management policies, procedures and the Service Levels. Notify customer of Third-party Vendor’s failure ...
... success with SmartBear technology. The Customer Success Engineer (CSE) is tasked ... organizational objectives of our enterprise customers. Be a customer advocate while capturing customer feedback and reporting requests to ...
... . We deploy the most innovative Customer Experience solutions for our clients. As a Service Delivery Manager, you will be ... process improvements to enhance the service quality and efficiency, Act as a liaison between customers business units, IT teams, and ...
... specific responsibilities Work extensively with customers along with appropriate internal and external partner (e.g. account teams, partners) on the validation strategy deployment optimization of services and solutions Create, review and ...
... savings and improved traveler satisfaction. Customer Service Specialist with German (100% remotely) ... team player and dedicated. Are service-minded and goal-orientated. Experience with Customer Service software and or SAP is ...
... model: Remote 100% Customer Service Specialist with German My client ... Office applications. Excellent customer-focused mindset. Skilled in professional ... of experience in customer service is preferred. Familiarity with Customer Service software or SAP is a ...
... is dedicated to delivering exceptional services to clients worldwide. Junior Customer Service Specialist with Dutch (100% remotely) ... team player and dedicated. Are service-minded and goal-orientated. Experience with Customer Service software and or SAP is ...
... Support Team intro Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen ... and propose solutions, achieving superior customer service Identify fixes to bugs and ...
... a Head of Customer Service position.Key responsibilities: Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people). Setting goals ...
... hold a Head of Customer Service position.Key responsibilities:Overseeing all Customer Service processes, ensuring the highest quality of service to customers in the most efficient manner ( ... performance of the Customer Service team (8 people).Setting goals ...