responsibilities : You will develop and implement international process management standards, optimize procedures, and validate business cases to improve customer satisfaction as well as in-house and service provider quality. You will establish process ...
responsibilities : You will manage global projects with system reference (e.g. Introduction of contact response system). Your responsibilities include the preparation of decision documents, project control, progress documentation and communication of ...
responsibilities : You are responsible to establish a unified project portfolio management standard for all national and international CCM programs. You develop and implement standardized project management tools and methods. Also you oversee international ...
about-project : Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world. We need you to standardize processes and drive innovation responsibilities : You will establish a global workforce management ...
... . You can count on your managers, willing to support you and ...
... interview – video call with Hiring Manager (60 min. in English) INTERESTED? ...