... and coordinate the IT service management process and the service delivery for ... desk, technical support or supplier management, Identify and implement process improvements to enhance the service ...
... and support for user access management, Develop and maintain documentation related to access management processes, Ensure that user management processes are updated and tested in ...
... accordance with the customer Incident Management and Problem Management policies, procedures and the Service ... version. HCL will define LCM process covering maintenance calendar, frequency for ...
... with load balancer management using ADC and SSL encryption. ... . Understanding of change management processes. Familiarity with DNS, DHCP, and IP address management. Proficiency in performance monitoring and management tools. Ability to coordinate with ...
... the integration and separation process, ensuring a smooth transition for ... regular updates to senior management and key stakeholders. Risk Management: dentify, assess, and mitigate project ... Demonstrated expertise in risk management and the ability to develop ...
... , capital markets, wealth and asset management Focused on maintaining our nimble, ... key functional teams. Work with management to prioritize business and information needs. Encourage and drive process improvement opportunities. KEY SKILLS & QUALIFICATIONS: ...
... understanding of agile software development processes and principles; understanding of waterfall processes and differences between the two approaches Knowledge of Scrum framework and roles Requirements management throughout their lifecycle, ensuring ...
... rules, data management, and subaccount management. Support the migration and optimization ... services, including workflow management, business rules, and cloud database services. Data Management: Optimize data models and processes using SAP HANA Cloud to ...
... project documentation. Experience with ITIL processes (incident, change, and release management) and familiarity with Agile methodologies ... ., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive ...
... sources, and building scalable ETL processes to support high-quality, real- ... expertise in data modeling, ETL processes, and reporting using SAP BW ... and non-technical stakeholders. Time management skills to balance multiple priorities ...