... delivery process in alignment with ITIL best practices. You will oversee ... service management, Strong understanding of ITIL framework and best practices, Excellent ... have: Experience in ServiceNow software, ITIL Foundation Certification, Knowledge of German, ...
... (BMC Certified Professional qualification beneficial). ITIL 2011 (or later) Foundation certificate ...
... relevant modules (preferred). Understanding of ITIL principles and the overall managed ...
... and authorization (preferred), Understanding of ITIL principles and the overall managed ...
... and written Working knowledge of ITIL and ITSM methods Ability to ...
... IT processes and procedures including ITIL standards Able to communicate clearly ...
... , CSS, HTML and ServiceNow API, ITIL and ServiceNow Certifications desirable (Certified ...