... around End of Support and or End of Life (hardware and Software) which cannot be upgraded or patched & requires replacement renewals. Assist customer with Network Capacity forecasting and performance Create and maintain Network Services related operational ...
... client(s), Supervise all service functions like service desk, technical support or supplier management, Identify and implement process improvements to enhance the service quality and efficiency, Act as a liaison between customers business units, IT teams ...
... & Requirements. Technical support for L3 certifications with payment systems (MasterCard, VISA etc.). Interaction with payment systems. Execution of L3 Certifications (MasterCard, VISA, AmEx, UPI) as professional service for customers. Investigation of ...
... (Certified ServiceNow Administrator or others), Service orientation with a focus on quality and customer satisfaction, Strong interpersonal and collaboration ... , Development and upskilling - our full support during onboarding process, mentoring from ...
... Customer-oriented with excellent communication and ... enhance service delivery. Additionally, you will be instrumental in implementing new technologies, optimizing existing systems, and ensuring that our clients benefit from the highest quality support. Your ...
... and or Financial Service sectors will stand out. Apply ... g., designing documents with support from Project Manager, Proven experience in conducting data assessments across multiple data domains, including Product, and Customer and systems of record e. ...
The Application Evolution Services team is a part ... We deploy the most innovative Customer Experience solutions for our clients. As a SAP 2nd-Level Support Specialist, you will be responsible ... and the overall managed service process Very good command of ...
... systems, and configuring SAP BTP services like SAP Integration Suite, SAP ... . Configure and leverage SAP BTP services, including workflow automation, business rules, data management, and subaccount management. Support the migration and optimization of ...
... providers. Hands-on experience with customer feedback programs (e.g., NPS, ... recommendations based on findings to support sales and marketing strategies. Prepare recommendations. 3. Customer Intelligence. Manage a scoring program ( ...
... electric cars or after-sales support (inbound calls)Establishing and maintaining customer relationsOngoing reporting in the systems ... with peopleHigh personal culture and customer orientation Offer: Stable employment - full- ...