... possible including taking care of incidents, problems, requests, changes, capacity, etc ( ... (including 3th party) to resolve incidents and implement changes. Implement and ... SLES) and Ansible certification. For seniors at least 5+ years of ...
... monitoring, detection, event analysis, and incident reporting. Responsible for monitoring systems, ... or type. Response on security incident processing from end-to-end. ... environment on security levelCreating Problems, Incidents Tasks in Service Now ITSM ...
... development budget. Key Objectives and Major Responsibilities: Manage end to end ... them accountable for delivery. Provide senior-level support for IT service ... in ITIL framework, Change, Capacity, Incident Management. offered : Unique professional and ...
... individual for the position of Senior Kafka Administrator. Kafka Administrator (Warsaw, ... thorough root cause analysis of major production incidents, document for future reference, and ... and 5+ for mid-level senior level working as a Site ...
... , prioritizing, and documenting IT incidents, inquiries, and requests for service via phone and web-generated ticketsResolve IT incidents using the knowledgebase, minimizing the ... the companyFollow and understand incident resolution processes with focus on ...
... , tracking, prioritizing, and documenting IT incidents, inquiries, and requests for serviceResolve IT incidents using the knowledgebase, minimizing the ... to the companyFollow and understand incident resolution processes with focus on ...
... indicators (KPIs) related to incident management, problem management, and service ... as the escalation point for major incidents, problems, and customer complaints, ensuring ... such as ITIL, including incident management, problem management, and service ...
... and alerting to support incident management and prevent user impact, ... including root cause analysis for major or repeat incidents and management of service delivery, ... engagements in Jira Service Desk, incident and change management with ServiceNOW ...
... with lines of Business program managers and stakeholders Opening advisory and incidents tickets with vendors Maintaining Intune ... -on experience with Microsoft Endpoint Manager device enrollment using Autopilot process ...
... occasionally filling the role of Incident Coordinator for major incidents. Basic Requirements Eight years or ...