... : Identify, evaluate, and implement external services and tools to support data ... Conduct in-depth analysis of service performance data to identify patterns, ... and implement strategies to enhance service quality Maintain accurate and up- ...
... stages of a product or service release change with a strong ... stages of a product or service release change Ensure service resilience, service sustainability and recovery time objectives ... purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. ...
... , the role is an IT Service management role, to support and ... and ITIL adherence. Drive Continuous Service Improvement with partners, monitor SLAs, ... SM tools, technologies, and Global Service Delivery methods. Capable of managing ...
... needed proven experience in IT Service Management frameworks and processes This ... on Fridays HEINEKEN Global Shared Services At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from ...
... SAAS licenses, support and professional services Making sure the right quality ... position Certified Agile Professional Pre: service management (ITIL) Excellent written and ...
... of a product or service. The candidate will be required ... countries and territories. HSBC Service Delivery (Polska) Sp. z o. ... to provide specialised services – our people range from technologists ... of recruitment in HSBC Service Delivery (Polska) Sp. z o. ...
... on Fridays HEINEKEN Global Shared Services At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from ... -day operations, our Global Shared Services center has significantly contributed to ...
... support Utilize and maintain the service management tracking software Manage follow- ... steps taken and status in service management tracking systems, following up ... Solid understanding of ITIL and Service Management Principles Bachelors in Information ...
... stakeholders to create exceptional HR services tailored to their specific requirements, ... comprehensive assessments of existing HR service models for different client organizations ...
... associated with the IT service. Ensure service resilience, service sustainability and recovery time objectives ... 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o. ... purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. ...