... pipeline to achieve main targets Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology Bring your ...
... requests to insure customer satisfaction Assist in training initiatives to new and current employees Qualification Profile Fluent FRENCH Strong command of English Eager ... TO US YOUR CV Support Engineer with FRENCH Please include permit for processing ...
... Customer Success and Customer Support, to align carrier operations with business objectives and customer needs Requirements & Preferred Skills Ideally previous experience in a client-facing or any similar position Fluency in verbal & written French ...
... of Europe and UAE. As Customer Success Manager you are responsible for our Customers system configuration and ongoing support. You will become an expert ...
... report to the Manager of Customer Support. The working hours are based ... core company values Your Skills Customer support experience Client-focused and ability to understand expectations Direct experience supporting clients as a primary contact ...
... End to End ownership of customer support case from opening until closure ensuring customer satisfaction Establish relationships and engage ...
... SLAs, ensuring that maintenance and support activities meet agreed-upon performance ... solutions with measurable impact for customers. Can anticipate future consequences and ... persuade other key leaders, gaining support and commitment from others; mobilizing ...
... difference between their customer experience being just average or ... coaching Knowledgeable, encouraging, supporting and present leadership Diverse and ... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC ...
... Architect with French with experience within presales. You ... and facilitate Customer-facing workshops, proposal presentations, and Solution defence, Preparing and conducting Due Diligence activities Supporting Transition and Transformation handover to ...
... interview (30 min) Responsibilities: Assisting customers by: Triaging inbound support cases Solving customer support cases Collaborating with other Support Engineers on their assigned cases Responding to customer inquiries on the Client community ...