ITSM Lead
... for major incidents, problems, and customer complaints, ensuring timely resolution and effective communication. Conduct regular meetings and performance reviews with the service partner to address issues, track ...
... for major incidents, problems, and customer complaints, ensuring timely resolution and effective communication. Conduct regular meetings and performance reviews with the service partner to address issues, track ...
... at existing and new customers. Backbase is going through a ... a Software as a Service model. This is a unique ... team there are multiple customer teams. The responsibility brings along ... success - Working with the Customer to ensure ongoing support and ...
... quality support with very good customer service, technical expertise and timeliness. This ... a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also ...
... the role and support Professional Services’ strategies and goalsRole Specific Responsibilities:Works with customers along with appropriate internal and ...
... of specialized FTS systems and services) Requirements: Windows, Linux, Microsoft, customer service, technical support, account management Tools: . ...
... for major incidents, problems, and customer complaints, ensuring timely resolution and effective communication Conduct regular meetings and performance reviews with the service partner to address issues, track ...
... & design capabilities, project management & execution services. In addition we also offer efficient customer services through our worldwide set-up. As a technology partner, customers benefit from our research and ...
... , tailored software development and integration services for networking, cloud & telecom companies. We drive customer solutions and provide technological expertise ...
... -in-class customer service experiences across CRM channels via support, sales and customer engagement. We currently have over 150,000 paid customer accounts and power millions of customer interactions daily through ... customer service. Today we power billions of ...
... role in delivering high-quality customer service through various channels, including phone, ... a dynamic and fast-paced customer service environment, involving online interactions with customers. You will work closely with ...