Overview Permanent, full-time, hybrid (3 days per week in the office) #LI-Hybrid#LI-MA1 Join our dynamic and passionate agile team that thrives on creating groundbreaking solutions to address real-world challenges. As an integral part of our group, you'll collaborate closely with our customer an...
Why project44? At project44 we’re on a mission - to make supply chains work. project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility plat...
Responsibilities Lead, Own and Grow the Technical Support Team Provide B2B Support for SharePoint/M365 Apps Identify and implement projects aimed at improving IT support processes Manage contracts and service-level agreements with clients Triaging queries using Zendesk ticket system Liaising with de...
responsibilities : Triaging inbound support cases Resolving customer support cases Collaborating with fellow Support Engineers on their assigned cases Providing valuable insights in the customer community Tracking activity, documenting root causes, and reporting Acting as a technical subject matter