... for our clients. As a Service Delivery Manager, you will be ... will oversee the overall IT service delivery, in particular ensuring that ... ITIL), Manage capacity of the service delivery team and assure proper ...
... for our clients. As a Service Delivery Manager, you will be ... will oversee the overall IT service delivery, in particular ensuring that ... ITIL), Manage capacity of the service delivery team and assure proper ...
... solutions, and business-related services to anticipate and address our customers’ future needs. About the role We are looking for a Customer Care Specialist with German to join our ... hackathons and meetups, our specialists share their expertise with others. ...
... ) You will join to the Service Delivery Management team which is ... and SLA dashboards related to services provided by the supplier. Verification ... party suppliers Nice to have: French - nice to have Strong ITIL ...
... Senior Citrix Specialist to join the Sopra Steria Polska team and contribute to a project for a leading French telecommunications company. The ... service. Ability to identify areas for improvement and optimization of service (automation or delegation to L1 ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... in accordance with the Service Levels based on the tools ... , procedures and the Service Levels. Maintain Network device logs ... in accordance with the Service Levels based on the tools ... policies, procedures and the Service Levels. Notify customer of Third- ...
... systems, including PagerDuty and Jira Service Management. You will work closely ... members by maintaining the Jira Service Management portal and providing training ...
... minded, ambitious and experienced TP Specialist who will support and contribute ... since we offer both Specialist and Senior Specialist positions (level dependent on knowledge ... sessions conducted by qualified specialists, Opportunity to participate in the ...
... working experience in a Shared Services environment, preferably with HR processes or Customer Service, br * Very good English + French (B2+ C1), both speaking and ...