... (KPIs) for IT operations and service delivery. Manage vendor relationships, ensuring that third-party services meet contractual obligations and performance ... , application support, and end-user services. Experience in managing complex incidents ...
... systems, including PagerDuty and Jira Service Management. You will work closely ... members by maintaining the Jira Service Management portal and providing training ...
... experience in IT Service Desk or IT service management, including a minimum of ... . Generate detailed service reports and efficiently manage the service budget. Partner with the Expert team to oversee service delivery, aligning priorities with the ...
... and SLA dashboards related to services provided by the supplier. Verification ... ) to address potential issues in service delivery SKILLS : At least 2 years of experience with Ivalua as a Technical consultant. Experience with some management tasks ( ...
... of interconnected SmartBear applications and services. You can look forward to ... to deliver meaningful centralized Platform Services” that are consumed by multiple ... to integrate our systems and services with theirs, and to ensure ...
... in accordance with the Service Levels based on the tools ... , procedures and the Service Levels. Maintain Network device logs ... in accordance with the Service Levels based on the tools ... policies, procedures and the Service Levels. Notify customer of Third- ...
... individual agent for our consultants and promote their competences to ... job scheduling Leveraging AWS services (e.g., S3) and Databricks ... , dbt Core, and AWS services Proficiency in Python and Spark ... experience of a 7N consultant is 10 years. Check out ...
... currently looking for SAP O2C Consultant (S 4 Services).Your new role Conception, design ... succeed Experience as SAP O2C Consultant in E2E processes Experience with S 4 Service module would be your strong ...
... area of SAP S 4HANA service module (Services Enterprise Organization model, integration with Field Services, Service Contract Management, Service parts, Van stocks) Assumption of ... least 3 years as a Consultant Good communication skills and assertiveness ...
... on critical matters on the Service Desk ensuring minimal down-time for clients.Main tasks of the job:Service Desk:• To answer telephone calls, email, ... solutions• To liaise with the Service Desk Delivery Manager to ensure swift ...