... and Menschlichkeit, the position of Service Desk Agent 1st Line with English could ... initial assessment of incidents and service requests, Resolve tickets in line ... to provide value to our customers and thereby drive growth for ...
... year’s work experience as a customer service agent for a level 1 call center focusing on supporting 24*7 Software-as-a-Service solutions preferably in the international ...
... ), min. one year experience in customer service order management area (especially SSC ... from modern office, training in customer service and our products, work in ...
... and SAP S 4HANA service module (Services Enterprise Organization model, integration with Field Services, Service Contract Management, Service parts, Van stocks) Assumption of module responsibility in the area of customer service in SAP projects ...
... , WiFi PoE Cameras & NVRs.Assist customers in resolving technical problems with devicesCollaborate with service engineers for technical support Requirements: ...
... , WiFi PoE Cameras & NVRs.Assist customers in resolving technical problems with devicesCollaborate with service engineers for technical support Requirements: ...
... problems, Supports training of new agents, may coach and mentor junior agents, Projects Initiatives Programs - Supports HR ... skills, Excellent communication skills, Excellent customer service skills, Ability to work under ...
... to work with highly available services, large collections of data and varied software services You will help us scaling our solutions to new customer demand You will be instrumental ...
... may or will result in customer dissatisfaction with service (i.e. failure in agreed service level; delays, etc.); To meet and exceed service expectations as set by the customer; To ensure all customer agreements (i.e. rate-; fuel- ...
... to work with highly available services, large collections of data and varied software services You will help us scaling our solutions to new customer demand You will be instrumental ...