... ensure a high level of service from the outset. Develop and document standard operating procedures (SOPs) for common customer support scenarios. Client Interaction & Escalation: Serve as the ...
... our team as a Technical Support Representative. In this role, you will not only provide exceptional customer service but also handle more complex ... product specifications and functionalities to support customer needs. Escalate complex issues ...
... other Company Departments and our Clients daily. As Senior Product Manager ... Teams other Company Departments and Clients daily. YOUR RESPONSIBILITIES ● Define and ... senior leadership and stakeholders (Users, Clients, Sales, Marketing, and Design) to ...
... process of robust, scalable backend services Collaborate with system architects, data ... record of deploying production-grade services. Sound experience in C# .Net ...
... a desire to motivate and support a team of engineers. You ...